Travel Pass Leisure
The following terms & conditions apply to Travel Pass Leisure
Delivery of Flight Pass
Once your payment has been approved, your Travel Pass Leisure (Referred to as ‘TPL’ from now) will be available in your SAS profile.
A valid EuroBonus account is required to purchase a TPL. If the EuroBonus account is terminated or misused, SAS reserves the right to suspend or withdraw access to the TPL.
Validity Period
Your TPL is valid for one year from the date of issue.
After the validity period expires, the TPL can no longer be used or reactivated, and any remaining balance is non-refundable.
Using Your TPL
The Flight Pass balance cannot be exchanged for cash.
If a flight booked with a TPL is cancelled, any refund will be credited back to the TPL in accordance with the ticket conditions.
Only the TPL holder can make bookings using the Flight Pass through their SAS profile. However, tickets may be booked for other travelers.
Reservations with TPL can only be made for flights operated by SAS (including wetlease carriers operating on behalf of SAS).
All travel with SAS is subject to SAS General Conditions of Carriage as amended from time to time.
Loss or Theft
A TPL is a valuable document. SAS is not responsible for lost or stolen TPL.
Right of Withdrawal
You have the right to cancel your TPL purchase within 14 days (starting the day after delivery) and receive a refund if the TPL is unused.
Limitation of Liability
SAS is not liable for TPL that are lost, stolen, deactivated, or damaged after activation. Please keep your TPL secure.
SAS is only responsible for proven direct damage and only up to the remaining balance of the affected TPL.
SAS reserves the right to amend these terms and conditions at any time.
All travel and related services are subject to their respective specific terms and conditions.
Personal Data
Personal data refers to any information that identifies you directly or indirectly — for example, your name, photo, or ID number.
SAS is committed to protecting your privacy and processes all personal data in compliance with applicable data protection laws.
If you are a member of the EuroBonus program, please see our Privacy Policy for EuroBonus members. If you hold a Profile Account, please see our Privacy Policy for Profile Account holders. If you are a traveler without any particular membership or account with us, we will process your personal data as described below and in our General Privacy Policy.
Alternative dispute resolution
If you would like to make a complaint, please contact our customer relations team.
If for any reason you are unhappy with our final response to your complaint, you can refer your complaint to any of the approved Alternative Dispute Resolution providers established within the Member States of the European Union.
Swedish law is applicable to these terms and conditions.